Ravi V. 's Advances in Banking Technology and Management: Impacts of PDF

By Ravi V.

This booklet examines many of the myriads of technical and organizational components that influence prone administration, enterprise administration, danger administration, and patron dating administration, and provides study to assist the profitable implementation of linked supportive applied sciences

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Horovitz (1987) makes the point, however, that the communication strategy must not promise to the customer a performance level for the service that cannot be later actually perceived; otherwise, customers are likely to leave the bank (Bexley, 2005). One strategy for developing a good image within the market is, according to Compton (1991), the decision to diversify the portfolio of services, inasmuch as those who use many banking services are not likely to move to another bank. Sponsoring cultural activities and sports can also be deployed.

An empirical study of dynamic customer relationship management. Journal of Retailing and Consumer Services, 12(6), 431-441. , & Liu, W. (2004, October 5). Applications of classification trees to consumer credit scoring methods in commercial banks. In Proceedings of the IEEE International Conference on Systems, Man and Cybernetics (pp. 4112-4117). N. (1997). V. (2005). Banking technology course material for MTech (IT) with specialization in banking technology and information security, IDRBT. B. (2002).

Internet Explorer, Netscape) to employ SSL (Secure Socket Layer) security via shtml (Secure HTML) pages. The area of cryptography encompasses several algorithms to ensure safe encryption, decryption, and authentication. ROLE OF IT IN BCP/DR IN BANKING Business continuity planning and disaster recovery is very much critical to ensure successful and continuous operations in banks and financial institutions. Business disruptions occur for both foreseeable and unforeseen reasons, such as terrorist attacks, floods, earthquakes, and landslides.

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